Frequently Asked Questions2019-07-17T02:50:14+00:00

Frequently asked questions.

Need to know more about INCUS products or services?

Why choose an INCUS Analytics Trial?2019-07-19T14:30:30+00:00

INCUS analytics trials are for those looking to get the most out of INCUS analytics. Trials provide a unique and hands-on experience with INCUS devices and analysis, tailored to you. All sessions are bespoke and run by our trials team at the prestigious National Centre in Loughborough, where you may well bump into some of the top-flight British athletes during your trial. Sessions are structured to suit alongside your training, exploring particular skills that you’re needing more information on, using high-quality data collected by INCUS wearables.

What does a one-on-one INCUS analytics trial involve?2019-07-19T14:36:45+00:00

Each session includes a welcome introduction to INCUS Performance if it’s your first time.

  • Review and sign the informed consent form [for first timers]
  • Poolside demonstration of the quality and functionality of INCUS analytics [for first-timers]
  • Run-through of the session plan
  • Complete the session with the INCUS trials team
  • Review of immediate results on poolside with a trials team member

For Tier1 and Tier 2 one-on-one sessions, a trial involves 45-60mins of swim time. With approximately 15 mins available after the session to review results on poolside. With the introduction and rest time as required, the session in total is approximately 1.5hrs long in total.


Who conducts INCUS analytics trials?2019-07-10T14:17:42+00:00

Analytics trials are run by our in-house Trials team. Each analytics session has a dedicated, skilled and friendly INCUS team member to organise and manage the session, provide further information and answer product-related questions as needed.

Pool sessions are led by our trials co-ordinator, Liam, or a member of the INCUS trials team. For further information, please contact



Where are analytics trials held?2019-07-19T14:42:12+00:00

All one-on-one sessions are currently held at the National Centre in Loughborough [click link for location].

Team trials can be held at the National Centre, or at your club. For club visits, a minimum number of athletes is required which varies on your location from Loughborough. This can be discussed with a member of the trials team by contacting We’ll do our best to accommodate your specific team needs – just have a chat with us.

How long does it take to receive my analytics feedback after a trial?2019-07-19T14:50:58+00:00

We can visualise core results from the entire session via an interactive dashboard with graphs within minutes. These results are available immediately on the poolside, post-session, and a trials team member is on-hand to discuss these with you.

For Tier1, Tier2 one-on-one and team trials, a report is then produced and sent to you via email. For Tier 1 reports, this is typically within 24 hours. For in-depth Tier 2 technical reports and for larger team trials, report delivery is typically within 2-3 working days, but varies depending on the type of study and depth of analysis being provided.

What will I be wearing during an INCUS analytics trial?2019-07-19T14:55:15+00:00

You will be asked to wear an INCUS wearable analytics device and a compatible INCUS enabled garment, within which the device sits. The device is located on your upper spine, just below the neck. In swim sessions, we provide the INCUS | FIIN vest. This is validated for net zero drag and is worn like a jacket, with a simple zip enclosure at the front.

For girls, the FIIN vest fits neatly over the top of a swimming costume.

Will I be required to attend any additional sessions and where will these be?2019-07-19T14:59:36+00:00

Trials are typically one-off and organised on a per-session basis with you, however you can book multiple sessions in at certain intervals at one time.

INCUS trials are most effective when included frequently alongside training over a period of time. INCUS results and analysis can measure and clearly map your improvements within training, allowing you to identify effective training interventions more quickly and clearly.

Are there any risks in participating in an INCUS Analytics Trial?2019-07-19T15:06:15+00:00

There are minimal additional risks involved with wearing an INCUS device above those found in a normal swimming environment. The devices worn are low power and are fully waterproofed. Key trial risks include slips, trips and falls, and some minor chafing may occur from the enabled garment worn if the incorrect size is worn. All feedback from all trials athletes d far describe how the garment cannot be felt and is easily forgotten about.  Key risks are reviewed before the trial and a full risk assessment is available if required.

There is always the option to stop the trial should you become uncomfortable in the unlikely event of any problems during testing.

What is INCUS | NOVA™?2019-07-10T09:56:12+00:00

INCUS | NOVA is a wearable device that collects high-quality data of your motion and technique across swimming and Triathlon sports. It connects wirelessly to your smartphone to send this quality data to the INCUS |  CLOUD, where it is processed to produce information and insights on your technique and training. The NOVA has been engineered to provide the very best in data quality; it contains state-of-the-art sensors, validated by INCUS, and powerful on-board processing that reduces errors that naturally add up over time. This means that you can trust that the NOVA is representing your body’s motion and is not losing its accuracy over time as other wearable devices may do. The NOVA device is worn within a compatible garment, known as INCUS enabled apparel. With its large battery life, on-bo