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FAQ

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SYSTEM FAQ
What is INCUS | NOVA?

INCUS | NOVA is a wearable device that collects high-quality data of your motion and technique across swimming and Triathlon sports. It connects wirelessly to your smartphone to send this quality data to the INCUS |  CLOUD, where it is processed to produce information and insights on your technique and training. The NOVA has been engineered to provide the very best in data quality; it contains state-of-the-art sensors, validated by INCUS, and powerful on-board processing that reduces errors that naturally add up over time. This means that you can trust that the NOVA is representing your body’s motion and is not losing its accuracy over time as other wearable devices may do. The NOVA device is worn within a compatible garment, known as INCUS enabled apparel. With its large battery life, on-board storage and streamlined, waterproof casing, the NOVA has been developed specifically for use in harsh water environments, although it can be used across each Triathlon discipline with compatible analytics packages.

What phones & tablets are supported by INCUS?

We have designed the INCUS platform to be as inclusive as possible and support a much wider range of devices than most.
For the best experience we recommend using the following:
IOS Devices – an iPhone 6 or above & an iPad from 2016 onwards. These devices all have Bluetooth 4.2 or above which is the minimum we are currently able to support.
Android Devices – a device with Bluetooth 4.2 or above, which is the minimum we are currently able to support. The device should also be running Android 7.0 or above. For a more in-depth list of supported Android devices, please see below:
·      Galaxy S8 and newer.
·      Huawei P20/P30/P40 series (plus "Lite" and "Pro" versions).
·      Google Pixel phones (1, 2, 3, 4 or XL versions).
·      More to be confirmed shortly.

Whilst the INCUS platform may work with any devices below these minimum requirements, we cannot guarantee that the user experience is up to our usual high standards.

For further details, please contact us.

How is INCUS | NOVA different to other wearables on the market?

INCUS | NOVA is unique in that it has been created specifically for Triathlon and multi-sport athletes. Whilst currently offering swimming metrics and insights, over time the NOVA will evolve to offer both running (Summer 2020) and cycling (Winter 2020) via free over-the-air updates.

 

INCUS | NOVA is also unique in that it is worn on the spine. This ensures that both sides of the body can be measured accurately as well as offering the ability to measure INCUS exclusive measurements such as body roll and body pitch.

Can INCUS | NOVA be used across different sports?

Yes. INCUS | NOVA is suitable for use across the sports of running, swimming and cycling with compatible enabled apparel. The same NOVA device will provide quality measurement across your Triathlon training.

Phase 1 of INCUS | Machine Intelligence, the analytics engine underpinning the INCUS | CLOUD is optimised for quality swimming analytics. This means that currently, the NOVA will only provide analysis for swimming. Phase 2 of Machine Intelligence will include running compatibility and is expected to roll out from Summer 2020. Phase 3 of Machine Intelligence will include cycling compatibility and is expected to roll out from Winter 2020.

These updates will be automatically provided to you for free when available.

Is INCUS | NOVA comfortable to wear?

Yes. We have extensively tested the NOVA with a variety of athletes and everyone said they didn’t notice it was there.

INCUS | NOVA is worn within compatible garments, known as INCUS enabled apparel. These have been tested with athletes across a range of sizes, abilities and validated scientifically for drag in water. The streamlined design and unique spine location of the NOVA means that you cannot feel it in use. We also have the validation reports to prove that INCUS enabled swim garments do not add drag in water.

What do the different colour LEDs mean?

Green – Stanby on 

Blue – Session recording 

Light Blue (Pulse) – Device charging 

                  (Static) – Device fully charged 

Yellow (Single LED) – Firmware installing 

Red – System error 

LEDs All Flashing Simultaneously - NOVA & device have paired

What is INCUS | CLOUD?

INCUS | CLOUD is an analytics platform that allows you to visualise and explore INCUS analytics in a clear and simple way. INCUS | CLOUD has been developed to make data collected by INCUS wearables easy to understand and apply in training for performance benefit. The CLOUD is accessible via iOS and Android apps on your mobile phone.

WHAT IS INCUS | MACHINE INTELLIGENCE?

INCUS | Machine Intelligence is the analytics engine that underpins the INCUS | CLOUD. Machine Intelligence is the ‘brain’ of the INCUS system and is a collection of advanced algorithms that automatically processes data to produce meaningful information and insights for you. The system interprets complex performance data for you, translating raw data from INCUS devices into meaningful results and insights for you to use directly in training. This is important because data alone won’t make you faster, it’s the understanding and application of quality data that will lead to performance benefit over time. Typical wearable trackers don’t have this analytics support and therefore cannot guide you as clearly to improve as INCUS.

HOW IS INCUS | CLOUD DIFFERENT TO OTHER TRAINING AIDES ON THE MARKET?

Most training platforms don’t actually analyse any of the data they have, they simply share it. They also typically rely on third-party devices to collect the data for them, which means that even if the device collects more detailed information, it’s not always communicated effectively to the user.

INCUS | CLOUD is a holistic platform that has been developed to make technical analysis easy to understand, and simple to apply in training. It combines powerful, automated analysis from INCUS | Machine Intelligence with clear and simple data visualisation for you to interpret and share with your friends, team-mates and support staff.

Why does the INCUS | Cloud focus on swimming first?

Swimming is widely considered to be the most challenging triathlon discipline to train for. It has the least technology available to quantify technique/ training and requires the most stringent validation to ensure results are accurate. From our hands-on work with swimmers and Triathletes, it is the swimming leg that was most in need of quality INCUS analytics technologies – as such we decided to start there first and provide a world-first performance monitoring solution that can quickly scale to running and cycling in due course.

INCUS takes a rigorous, engineering approach to research and development. With the tough measurement environment in swimming as the first hurdle, we have been able to spend time to design INCUS | NOVA to be a robust and high quality wearable device that delivers exceptional functionality even under the harshest conditions. With this engineering development now complete and embedded within NOVA, we know that the system is strong and durable enough for use across running, cycling and other applications in the future.

What's the maximum session that I can process using my INCUS | NOVA?

For swimming the longest session that can be processed is approximately 210 minutes.

For running the longest session that can be processed is approximately 150 min.

ENABLED APPAREL FAQ
WHAT INCUS enabled apparel is available?

INCUS has developed its own specialist and validated enabled apparel including the INCUS | FIIN vest, and has also partnered with apparel companies to develop other enabled garments including triathlon suits, cycling jerseys and more. INCUS will be partnering with a wider range of apparel brands in due course to provide an even greater choice of enabled apparel variants for you to enjoy. For now, all bundles include the INCUS | FIIN vest as a minimum and further enabled garments will be available for separate purchase when released. Watch this space.

Is the INCUS | FIIN vest a unisex garment?

Yes – the INCUS | FIIN has been developed as a unisex garment and is optimised for swimming.

“How can I wear a sports bra as a man?”, you ask? Well, we’ve worked with some of the best UK swimmers and Triathletes (male and female) and all groups simply forget about the garment when they’re wearing it.

We understand that you may raise eyebrows at first look, but every man we’ve worked with has had no issues and was pleased to wear it once they saw how good INCUS analytics are. There will be other enabled garments coming soon, but for performance in the water, INCUS | FIIN is the best going.

 

How can I wash my vest/trisuit?

Instructions on how to wash your INCUS | FIIN Vest & Trisuit can be found on the label on the inside the garment. 

TRIALS FAQ
Why choose an INCUS Analytics Trial?

INCUS analytics trials are for those looking to get the most out of INCUS analytics. Trials provide a unique and hands-on experience with INCUS devices and analysis, tailored to you. All sessions are bespoke and run by our trials team at the prestigious National Centre in Loughborough, where you may well bump into some of the top-flight British athletes during your trial. Sessions are structured to suit alongside your training, exploring particular skills that you’re needing more information on, using high-quality data collected by INCUS wearables.

What does a one-on-one INCUS analytics trial involve?

Each session includes a welcome introduction to INCUS Performance if it’s your first time.

– Review and sign the informed consent form [for first timers]

– Poolside demonstration of the quality and functionality of INCUS analytics [for first-timers]

– Run-through of the session plan

– Complete the session with the INCUS trials team

– Review of immediate results on poolside with a trials team member

For Tier1 and Tier 2 one-on-one sessions, a trial involves 45-60mins of swim time. With approximately 15 mins available after the session to review results on poolside. With the introduction and rest time as required, the session in total is approximately 1.5hrs long in total.

Who conducts INCUS Analytics Trials?

Analytics trials are run by our in-house Trials team. Each analytics session has a dedicated, skilled and friendly INCUS team member to organise and manage the session, provide further information and answer product-related questions as needed.

Pool sessions are led by our trials co-ordinator, Liam, or a member of the INCUS trials team. For further information, please contact trials@incusperformance.com

How long does it take to receive my feedback after a trial?

We can visualise core results from the entire session via an interactive dashboard with graphs within minutes. These results are available immediately on the poolside, post-session, and a trials team member is on-hand to discuss these with you.

For Tier1, Tier2 one-on-one and team trials, a report is then produced and sent to you via email. For Tier 1 reports, this is typically within 24 hours. For in-depth Tier 2 technical reports and for larger team trials, report delivery is typically within 2-3 working days, but varies depending on the type of study and depth of analysis being provided.

What will I be wearing during an INCUS analytics trial?

You will be asked to wear an INCUS wearable analytics device and a compatible INCUS enabled garment, within which the device sits. The device is located on your upper spine, just below the neck. In swim sessions, we provide the INCUS | FIIN vest. This is validated for net zero drag and is worn like a jacket, with a simple zip enclosure at the front.

For females, the FIIN vest fits neatly over the top of a swimming costume.

Will I be required to do any additional sessions?

Trials are typically one-off and organised on a per-session basis with you, however you can book multiple sessions in at certain intervals at one time.

INCUS trials are most effective when included frequently alongside training over a period of time. INCUS results and analysis can measure and clearly map your improvements within training, allowing you to identify effective training interventions more quickly and clearly.

Are there any risks in participating in an INCUS analytics trial?

There are minimal additional risks involved with wearing an INCUS device above those found in a normal swimming environment. The devices worn are low power and are fully waterproofed. Key trial risks include slips, trips and falls, and some minor chafing may occur from the enabled garment worn if the incorrect size is worn. All feedback from all trials athletes so far describe how the garment cannot be felt and is easily forgotten about.  Key risks are reviewed before the trial and a full risk assessment is available if required.

There is always the option to stop the trial should you become uncomfortable in the unlikely event of any problems during testing.